InSite 4.0 - FAQ English
You have questions? We have the answers. Here you will find all the information you need to get started with InSite 4.0.
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FAQ - FREQUENTLY ASKED QUESTIONS
Digital Access Control
How do I get access to the InSite 4.0 access control for my construction project?
To register for InSite 4.0 access control, please visit https://insite.zeppelin-rental.de. After confirming your e-mail address, you can add your company to the system.
How does access control work with InSite 4.0?
How long does it take for my company to be activated on a construction project?
Activation is carried out manually by the responsible persons on site. To speed up the process, please contact the site management or your contact person on the construction site directly.
Login
How do I register for my construction project?
If you already have a user account and your company is activated for the portal, you can log in directly. Under the menu item "Register for construction project" you will find an overview of the available construction projects. If your project is not listed, please contact our support team.
How do I change my password?
First, log in to the portal with your access data. As soon as you are logged in, click on the "Profile" section in the top menu. There you have the option of changing your current password. To do this, first enter your current password and then set a new, secure password. Don't forget to save your changes.
Forgotten your password? How to reset it.
Click on "Forgotten Password" on the login page. Then enter your login name. A message with further instructions will be sent to the e-mail address you entered.
Support
How can I contact support?
If you have any questions, please contact our support and fault hotline:
Monday through Friday, 7 a.m. to 8 p.m.
Phone: +49 69 6642 66 21687
E-mail: insite@zeppelin.com
Where can I find instructions?
When you are logged into InSite, click on "Benutzerhilfe" (User Help) to access the instructions.
Self-Registration Guide
Get started
Technical requirements for using Zeppelin InSite 4.0
- Web browser, preferably Chrome
Start the application
- https://insite.zeppelin-rental.de/login/
- You should see the adjacent window
CREATE A NEW CUSTOMER ACCOUNT
You don't have an account in our InSite 4.0 yet? Then simply click on "Register" and follow the next steps:
Register instead (Stattdessen registrieren)
Fill out Registration
Please enter your company details in the form.
Important: Personalized information must be entered for the First name and Last name fields. Non-personalized accounts will not be accepted.
Confirm data
After your registration, you will receive an e-mail with a confirmation link to verify your account.
Please click on the link to complete your registration.
Only after successful confirmation is your account verified and you can log in.
Initial Registration and Input of Company Data
Please log in to the system with your access data. When you log in for the first time, you will be automatically redirected to the company data setup.
Register for the construction project
Registering a construction project
To register for a construction project, click on »Register for a construction project« (Am Bauvorhaben anmelden).
Assign Client and Trade
Select your client and insert the relevant trades from the information provided. To add several trades, click on »Trade« (Gewerk) again.
Add Contact person
To add contact persons for your company, click on »Create new contact person/contact« (Neuen Ansprechpartner/Kontakt anlegen.)
Then fill in the form and confirm with »Create« (Anlegen) to continue.
Review
After you have registered for a building project, your request will be checked and approved by the person responsible for the building project.
Creation of Subcontractors
Show Companies
To create a subcontractor, click on the gear wheel and then select »Companies« (Firmenstamm).
Create a Company
The next step is, click on »Create company« (Firma anlegen). his is where you create subcontractors for the company master data.
Company Data
Please enter all the required data for the subcontractor in the corresponding fields so that it can be created and processed in the system.
Additional Documents
Select the »Industry minimum wages« (Gesetzlicher Mindestlohn) for the subcontractor and upload a business registration or an extract from the commercial register of the subcontractor.
Check & Confirm
Check all the entered data and confirm that you are authorized to create the subcontractor.
Activation of company data (subcontractor)
After completing registration, you will receive an e-mail to enable your account. The activation is checked and approved manually by an employee. This process can take up to 2 days.
Contact us – We are here for you!
Do you have questions about InSite 4.0? Our team is available to address your concerns and assist you. We look forward to hearing from you!
InSite 4.0
Support and fault Hotline
Monday to Friday, 7 a.m. to 8 p.m.
Phone: +49 69 6642 66 21687
E‑mail: insite@zeppelin.com